Privacy policy
At MebelHaven, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and purchase our furniture products, including Solid Wood Furniture, Metal Furniture, Upholstered Furniture, and Glass Furniture.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, shipping address, and payment information when you make a purchase
- Technical Information: IP address, browser type, device information, and cookies
- Usage Data: Pages visited, products viewed, and interaction with our website
- Communication Data: Correspondence through email and customer service inquiries
How We Use Your Information
Your information is used for the following purposes:
- Process and fulfill your furniture orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping notifications
- Improve our website functionality and user experience
- Send marketing communications (with your consent)
- Comply with legal obligations and prevent fraud
Data Storage and Retention
We store your personal data on secure servers and retain it only for as long as necessary to fulfill the purposes outlined in this policy. Order information is typically retained for 7 years to comply with legal and tax obligations. Technical data is generally retained for 2 years.
Data Protection Measures
We implement appropriate technical and organizational security measures to protect your personal data, including:
- SSL encryption for all data transmissions
- Secure payment processing through PCI-compliant providers
- Regular security assessments and monitoring
- Limited access to personal data on a need-to-know basis
- Secure data storage with industry-standard protections
Third-Party Data Sharing
We may share your information with trusted third parties only when necessary for:
- Payment processing and fraud prevention
- Order fulfillment and shipping services
- Legal compliance and regulatory requirements
- Website analytics and performance monitoring
All third-party providers are required to maintain appropriate data protection standards.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request deletion of your data
- Restrict or object to data processing
- Data portability
- Withdraw consent for marketing communications
International Data Transfers
As an international e-commerce business, your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws and provide adequate protection for your personal information.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: [email protected]